STORE MANAGER

Below is a list of the duties you will be expected to perform in your capacity as Store Manager. The list is not exhaustive and you will be expected to perform such other duties as may be reasonably required of you by your supervisors:    

Customer Assistance

• Assisting customers.
• Responding and dealing with customer complaints, queries and comments whether in person, by telephone, or via the internet.

Sales Assistance  

• Reviewing and devising sales strategies.
• Assisting colleagues in obtaining sales targets.
• Assisting in stock takes, orders and return.
• Liaising where necessary with suppliers and customers.
• Assisting in the promotion of the Furla brand and the store itself.
• Report all sales figures to head office.

HR and Staff

• Assist the HR department with recruitment of staff.
• Supervise and motivate staff.
• Report any staff issues to the HR department without delay.
• Assist the HR and legal department with any issues involving staff and customers.
• Review staff performance and address any day-to-day issues.

Management of the Store

• Ensure that the store is clean and presentable at all times.
• Manage the displays of products.
• Ensure that the stockroom is fully stocked.
• Ensure that the store and staff are fully compliant in relation to health and safety regulations.
• Ensure that the store is secure all times.
• Maintain stock levels.
• Ensure the quality of the supplies and report any issues with the stock to head office.
• Carry out regular inventories on stock.
• Check all orders made and received by the store.

If you are interested send us your CV to [email protected]